PromptDock AI Support

Support

Find answers to common questions about PromptDock AI, or reach out directly for bug reports and feature requests.

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Contact information

For bug reports, feature requests, feedback, or other inquiries, please contact the address below.

App name
PromptDock AI

Messages will be reviewed and handled in order.

Helpful details to include

  • Device model
  • iOS version
  • App version
  • The screen or steps where the issue occurred
  • Any message that was displayed

Frequently Asked Questions

Common questions about using PromptDock AI.

How do I create a custom template?

In the Template Picker, scroll down and tap Create Custom Template. Enter a name, system instruction, and up to three input fields. Tap Create Template to save it.

How do I export my custom templates?

Open the Template Picker and tap Export. This opens the iOS share sheet with a .json file you can save to Files, AirDrop to another device, or send via email.

How do I import templates from a JSON file?

Tap Import in the Template Picker and choose a .json file exported from PromptDock AI. Templates with names that already exist will be skipped automatically.

Where is my data stored?

All data — templates, prompt history, saved input sets, and field suggestions — is stored locally on your device using iOS's standard UserDefaults. Nothing is sent to any server.

How do I delete a custom template?

Open the Template Picker, find your custom template, and tap the trash icon on the right side of the card. Built-in templates cannot be deleted.

Can I use PromptDock AI with Claude, Gemini, or other AI tools?

Yes. PromptDock AI generates structured text prompts that work with any AI assistant. The Open ChatGPT button is a shortcut for ChatGPT, but you can copy any prompt and paste it into the tool of your choice.

How do I reset or replay the tutorial?

The tutorial appears automatically on first launch. You can view it again at any time by tapping the ? button in the top-right corner of the app.

Do I need an account?

No. PromptDock AI requires no account, login, or sign-up. Everything works entirely on-device.

Privacy Policy

PromptDock AI does not collect or transmit any personal data. You can check the full details here.